EPLI Archives - Couri Insurance

3 Questions You Should Ask Yourself Before Your Holiday Gathering

December 17, 2015 By Caryn Papenthien

Will you be opening your home or office for gatherings this holiday season? Whether it is a neighborhood block party, an office end-of-year party or your own family coming to visit, preparation … [Read more...]

Couri Insurance Group4.6

Based on 197 reviews

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Hank S.

2 years ago

Had a billing problem. Quickly resolved.

W.J.S. V.

3 years ago

Duwayne S.

4 years ago

recommends

Great service and friendly service. Bet agency when you need help

Khanifa V.

3 years ago

k K.

4 years ago

Been with this organization for 25+ years and they always do well. The same faces and names for years at Couri Ins. which says something.

Neil L.

6 months ago

Great service

Keith B.

6 years ago

recommends

The service provided to my wife and I was exemplary. Steve E. was able to save us lots of money while increasing our coverages. We wish we had switched to Couri Insurance sooner.

John M.

7 years ago

recommends

For my small marina Dave at Couri does a great job for us. Thank you Couri Insurance!!!

Thomas Seroogy I.

8 months ago

I was only given all the info after I made the payments. Which ended up costing me an extra $300. Not trust worthy!

Ron P.

1 year ago

Couri insurance continues to give excellent service and cares for their customers. The company’s that quote lower prices don’t give you the same level of coverage. If you want what you pay for, go with couri ins

Sunshine A.

4 years ago

Ruth G.

2 years ago

Helpful! Long time customer who is happy to be with them.

Jean H.

3 years ago

They have handled our insurance needs for years....
Couldn't ask for better help and customer service! Thank you!

adrian W.

2 years ago

We are a very new customer to this insurance agency. After our exceptional positive experience we felt compelled to share this story with other potential future customers. Insurance is a tricky purchase and it's hard to know who to work with sometimes.

We found Couri Agency after a quick search and found a number of well written and informative articles on their website. Based on this we called and end up speaking with Jay. We had been massively let down by our previous insurance company. We had just discovered (at 3:30pm) that our former insurance company had not issued a policy that they had originally promised (and we paid for) four weeks earlier. We only learned this after trying to find out where our policy document was. Couri was the first company we reached out to. Jay could not have done more. He worked late in the day and into the evening to find a replacement policy plus replacements for all our other insurances. He was not the least bit bothered by us not committing that evening to the proposal as we needed time to review and absorb. The next day after we approved moving forward Jay and team swung into action and within 1 1/2 hours we had everything in place. Not only that... but we saved money on our old policies, increased our coverages, and with the savings were able to cover the new policy we needed that the previous insurer had not executed on. That was a great, and unexpected outcome!! Plus now we were now not dealing with a national "don't care" call center, or trying to figure out what on earth happened to the local agency office. Nor did we get a run around with who was doing what to who. Instead as new customer with Couri Agency we were met with committed, fast, efficient service - and saved us money in the process. With professional values such as these I can't see switching to another agency. It also explains why Couri Agency has been so successful in growing their business and their team over many years. Simply put - They deliver great customer value and excellent service!

Chris F.

2 years ago

Elias H.

2 years ago

Rob K.

2 years ago

Couri Agency is the wonderful to work with!

Larry S.

4 years ago

recommends

Robert and Couri have been very prompt in addressing any of our insurance needs for both business and personal needs.

Linda McDonald B.

6 years ago

recommends

Their expertise and professionalism. They always shop around for our specific needs and for affordable costs. They always follow up as needed. They have helped us tremendously

Bill C.

2 years ago

Enjoy working with Couri Insurance. There very knowledgeable and responsive.

Patti C.

6 years ago

recommends

There quick response to a claim and payment is great.

Alexis M.

1 year ago

Jay was extremely helpful in finding us homeowners' insurance. He explained everything so that it was understandable and made sense!

Heather Z.

3 years ago

Great rates and great people!

Arlene W.

2 years ago

Willing to help and do what they can to help with anything you need.

amelie H.

9 months ago

Working with Jay Krutsch was absolutely awesome he helped us more than words can say Couri insurance and Jay certainly made me glad i chose them Thank You

steven C.

1 year ago

Been insured by Couri since the 1980's. They have kept my rates low. This year lowered my rate by $ 50 and still the same coverage. I highly recommend them.

Holly M.

2 years ago

recommends

I don’t think I can say enough good things about Mike Hanley. He was INCREDIBLE to work with. After some issues with our insurance company, Mike was referred to my husband and I from my Dad. He was soooooo helpful during a stressful situation for us. He was quick to respond and gave me all the facts and all information we needed. He was kind, professional and amazing at what he did for us. Thank you Mike!!!

Hector B.

4 months ago

Has great connections for affordable insurance but has bad communication.

Miguel A.

1 year ago

It’s was great, fast, and Affordable i highly recommended

Mary K.

2 months ago

I've been with Couri Insurance for over 40 years. Every year I review with an agent my current coverage to make sure that I'm getting the best coverage at the best price. The Couri agents are always helpful and knowledgeable and often suggest ways that I can save. As an agency that works with multiple companies, I believe that they have much more influence with the insurers than I would have as an individual. Though I've fortunately had little need for claims, I am confident that they will be there when I need them and will help in the best way. I recommend!

Theresa T.

2 months ago

Carla K Carlsen G.

6 years ago

recommends

We have been customers of Couri Insurance for almost as long as we have been married (38 yrs)!!! Steve Eberhardt is the person that we have always dealt with. He is prompt to answer any of our questions or concerns!! Everyone at the agency that we have worked with is always professional and helpful!! Hands down excellent!! Bill & Carla Greenwald

Michelle M.

2 years ago

recommends

Friendly service when you have Couri Insurance.

Andrew G.

3 years ago

Nyssa B.

5 months ago

Jay Krutsch is extremely professional, efficient, and knowledgeable. It's our first time working with an agency for our insurance needs, and I continue to be pleasantly surprised with how quick Jay is to respond to emails, make changes to our documents, and generally provide peace of mind. Highly recommend Jay for those looking to partner with an agency for things like this.

Keiko S.

2 years ago

Great service . Robert black is well comunicate and very kind thoughtful.

Amy F.

1 year ago

We have been using Couri Insurance Agency for years! Always so friendly and have an answer to any question with in 24 hours or sooner. I would recommend them handle down!!

Grover Scanlan, J.

2 years ago

A-1 service!

Saad F.

1 year ago

Pam was the best! Bound my E/O policy at $1000+ less than Hiscox. Incredible service and expertise and took care of me in less than a day

Cynthia G.

6 years ago

recommends

The agent went out of her way to find me an affordable premium. My only complaint is when I called to ask a question about my car insurance. I did not speak to my agent. The person I spoke with was rude and terse.

Jaime D.

5 hours ago

I worked with Jay at Couri Insurance and had a great experience. He provided excellent customer service and helped me hone in on the best policies to fit my needs. The entire setup process was smooth and painless. I’d highly recommend working with him!

Julie R.

3 years ago

Exceptional service with agent Joseph Denor! Provided detailed rate information and policy/comparison within 24 hours. Thank you so much.

Bonnie H.

1 year ago

Alexander M.

2 years ago

Our rep did not email me the information needed. I called and left a message- got no return calls. Then I called again and was told he was on vacation. They are not responsive and do not give the information promised. I would not recommend this company.

Jon & Christina P.

4 months ago

Responded Very fast to my request and provided helpful options

Spencer B.

3 years ago

Couldn't give them my business even if I tried! First call I left a VM and it got "missed". I gave them some grace and waited a week or so before calling back. They were very apologetic and were great to walk me through my needs and provided a prompt quote. I let it rest for a couple of weeks and needed to revisit to complete the transaction. I sent an email with no response, called and left a VM that didn't get returned in a timely manner. I called early one morning and was told my agent was very busy with a meeting and if I left him a VM he'd call me in just a few minutes as the meeting was wrapping up.

I waited all day for a call back and never got one. If that's not a sign for what you DON'T want in an insurance agent, I don't know what is. I used to think the Hupy and Abraham Commercials depicting insurance agents negatively was dramatized but evidently not!

Mark H.

4 years ago

My favorite thing about Couri is the friendly atmosphere and my agent Joe D. Always good to talk with, fast friendly service. Love that place.

Jason C.

5 months ago

Jay, Pam and the receptionist have all always been very friendly and helpful.
Jay specifically helped me with an insurance coverage issue. He answered the phone at 4pm on the day before Thanksgiving and resolved the problem in record time.
Thank you again.

David L.

8 months ago

I have been with Couri Insurance for about 12 years,I recently asked them to send Landmark Credit proof of insurance and they said go to Kave family insurance and ask them,they never called me back.My policy states Couri insurance on the policy.Whats up?????

duwayne S.

12 months ago

Great service and the best insurance.

Jeff O.

6 months ago

Been with Couri Insurance for 25 years. They always get the job done! Great work, fast response.

Eileen M.

5 years ago

doesn't recommends

Poor customer service after I had been a client for years.

Scott L.

3 years ago

Great experience with Couri Insurance! Always willing to help and in a timely fashion.

John N.

1 year ago

My wife and I have been with Couri Insurance for over 30 years. They are very friendly and personable with all of their customers. When it comes to helping you with your right insurance needs, they are top notch. They are ready to answer any questions you may have and if they don't have the answer at the time, they will get it for you. I cannot say enough about Couri Insurance. We are so pleased with our service. Thanks Couri Insurance!!

Gabby W.

1 year ago

Kind and compassionate!

Daniel B.

1 year ago

Jay has been an amazing help getting my rates where they're reasonable again

Jose S.

2 years ago

K J.

3 years ago

great place to work with

Freddy P.

3 years ago

I have only had great experiences with Couri Insurance and definitely with my agent David N! He is amazing! He truly goes above and beyond for us!

Marisa S.

4 years ago

I’ve done everything through email and been a dream!

Gail C.

1 year ago

My agent is always responded immediately and took care of any task at hand! I would strongly recommend Dave to anyone that needs any type of insurance. He is a pleasant guy whom knows his job well.

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