Reviews

I have been with Couri Insurance and Acuity for over 30 years. Couri Insurance has always taken care of everything I’ve needed and always in a timely fashion. I buy and sell a lot of vehicles like snowmobiles, ATVs, boats, etc. and I’m constantly canceling one policy and opening a new one. All I have to do is send my agent Steve a quick email and he takes care of everything for me. I like the personal service Couri Insurance gives and that I’m covered by a Wisconsin based company like Acuity. I’ve shopped around from time to time and I never find a reason to change. Couri Insurance will be my Insurance company forever.

Great service and always very helpful.

I switched from a different insurance company because the previous did not offer great service to my needs. However, an Agent from Couri Insurance has been very helpful and knowledgeable with all my needs!! Thank you for your great service!!

I have been with Couri Insurance for many years, enjoy the people working on my auto & home policies, & Jerry a car guy & friend too, & all of the workers too.

Excellent service and caring attitude.

Great customer service and very competitive pricing.

We saved $900 by switching to this insurance company for our insurance needs. The process was easy and everything was done over the phone and online.

Great, reliable service. I would recommend to anyone!

Had this insurance for a couple years, no problems!!!

We have been working with Couri since around 2002- and my husband and his family have been very loyal customers long before! We have always been appreciative of the kindness and caring associates. They look out for us no matter what the circumstance! Thank you all! Keep up the great work!

Couri insurance has been our agent for over 15 years personal and business through them recommend them all the time. Mike Lambert knows his stuff.

Couri insurance has proven to be a great agency to work with for the past few years. Our company has gone through many changes over this time period and Couri Insurance has unavailingly been by our side. Our agent Dave is always available to help or to answer any questions.

Great Staff, great service.

I’ve worked with Couri Insurance for about a year now. I’ve been extremely happy! They simplify finding the best prices and policies. My agent, Mike Hanley, has been amazing!!

Turned around certificates of insurance in a couple of hours last week – thanks, Sue!

I have been with this company since 1984 and I started with renters insurance, then home insurance. My experience has been great and I trust them and they are reliable.

They are very personable and I always get prompt responses. They are also very thorough and are able to answer all questions I have regarding my personal and business policies.

Big shout out to Dave Neuleib, Commercial Lines Specialist, for being so responsive to all my requests for Certificates of Insurance today. This is the type of service that I have always obtained from the specialists at Couri Insurance Agency. Thanks!

I have always had great service. Proud to know my agent, Brian Ferenbach !

I’ve had Couri insurance since I can remember, at least 30 years. It was a different name back then. I have never changed! Nobody has ever beaten the price I have with them. NOBODY, but I have not had accidents or really any insurance claims. They responded very quickly and had a check in my hand for repairs within a week. (One for the house) They give me no reason to change, I had one issue in all those years. I say that is good for all those years and different agents.
Thanks for the great service Couri!!

Couri insurance has been with me since the 80’s and I am still ok with my insurance needs.

Very knowledgeable and customer service oriented insurance agency that will answer all of your questions. I have my auto and homeowners policy with them and they will always help me find the best deal when the policy is up for renewal. The agency is able to write policies in 31 states so I will use them when I move after retirement. I would highly recommend them.

Couri has been absolutely awesome throughout my quest to get the best insurance possible for my needs.

Couri Insurance has always taken care of any questions or needs we have. The people are very helpful and courteous!

I have a very high respect for Couri Insurance that have been outstanding when I needed their help. I have had a claim with them and they were on the spot, no waiting. I highly recommend Couri and Acuity insurance for all your needs.

I have been a long time customer and have enjoyed working with Couri. They have always been there when in need. Still a long-standing customer.

EXCELLENT STAFF combined with a wide range of insurance products.

I have been with this company since 1984 and I started with renters insurance, then home insurance. My experience has been great and I trust them and they are reliable.

We have been very happy with the coverage and personal approach provided by Couri. Competitive rates and helpful agents any time we have needed them.

I have been with Couri Ins for as long as I can remember. I am sure it has at least been 45 years, as my son is soon to be 46. Very nice, professional, and courteous. Do not hesitate to contact and let them insure you.

We have been with Couri Insurance for around 15 years and are very happy with our auto coverage and their customer service. Steve has been great to work with!

You can rest assured that they are looking out for your best interest throughout the whole process. They quickly respond to any questions you may have regarding your coverage. Saved us $$$.

I have been with Couri Insurance for a long long time. Any time I’ve had questions about coverage or rare times I had to file a claim, they have always been extremely helpful!

The best insurance company I have ever called. Saved me thousands.

Everyone that I have dealt with at Couri has been fantastic to deal with! I switched to them, got better coverage, and SAVED money!

Took a chance and walked into Couri on a Saturday morning about five years ago and worked with an agent (Brian F.) who didn’t flinch when I walked in without an appointment. I’ve been receiving great service ever since. My business has been growing from year to year so I have to consult quite frequently with my agent, and it’s always great service!

Hit them up for home and auto quotes and they saved me $300 a year over Progressive for car insurance and saved me a bit on my homeowner’s insurance. Great Place!

Fair pricing for small businesses and great customer service.

When our last insurance company didn’t write the insurance we needed we went to Couri for a quote. Couri replaced all of our insurance with better coverage and included the new policy for less than what we have been paying. Be smart and get a quote.

I have been with Couri for a few years now. I find them very professional and friendly. They have done a great job in reducing my home and auto insurance premiums.

Couri Insurance Agency was fast, reliable and saved me money on my insurance. I had been a life long member of State Farm and after a couple conversations with Brian, I made the switch. The decision to switch was easy. I am now getting better coverage for a fraction of the cost. I would highly recommend Couri Insurance!

My husband and I bought a new house in May. I emailed Cori for several quotes from different companies. They emailed them in the matter of hours. I never had to set foot in their office. They are VERY accommodating. Never once did we feel that they were trying to sell us something we didn’t need. They understood what we were looking for and presented us with several options to choose from with different providers. It was so simple…I told my husband it was like a one stop shop!

We were out of state helping our son purchase his first car and realized we didn’t have our insurance cards with us. The agency had them sent to us immediately and the process was not held up at all.

I’ve been with Couri Insurance for over 40 years. Every year I review with an agent my current coverage to make sure that I’m getting the best coverage at the best price. The Couri agents are always helpful and knowledgeable and often suggest ways that I can save. As an agency that works with multiple companies, I believe that they have much more influence with the insurers than I would have as an individual. Though I’ve fortunately had little need for claims, I am confident that they will be there when I need them and will help in the best way. I recommend!

The very best for your insurance needs! Brian Fehrenbach was seamless with our transition and made it extremely affordable and simple.

I have been with Couri insurance prior to Jerry joining what was Schlosser insurance then becoming Couri insurance (50 years). I have had claims over the years but the worst was a home fire and if you ever needed your agent it’s at a time like that. Between Jerry’s personal involvement and acidity’s attention I truly knew they cared at that’s what it’s all about. Thanks, Jerry.

I’ve been with Couri for over 15 years. Not only are they always prompt in returning my calls, they are unfailingly polite, friendly and kind. The most important thing I can say about them, though is that when I needed to make a claim, they made it easy and painless. They were there for me when I needed them, and that’s why I’m a diehard fan of Couri Insurance.

To whom it may concern:

A year ago a customer of ours told us to contact Couri Insurance to help us with our insurance needs as a new motor carrier. We did this and were put in touch with Mike Lambert. From the day we met over the phone, Mike and his assistants have provided exceptional service!

Having dealt with insurance agents for my personal dealings over the years, I was nothing short of impressed with his knowledge of the insurance industry in our area of needs and his true professionalism. One of the things that impressed me the most right from the start was how prompt he was to return phone calls and emails.

I cannot express enough the thanks for seeing us through our first accidents and cargo claim. When all is said and done I do not feel as if I hired an insurance agent, I feel that I have made a new friend who cares deeply for my business and me. I cannot say that I have ever called a former insurance agent in the past just to chat, but I am certain I will be doing that in the future.

Even though due to our circumstances we were unable to renew through your agency this year, am very much looking forward to working with Mike again in the future He is a tremendous asset to your company. I will miss the discussions that we’ve had regarding the how and whys of insurance company workings, but I am grateful for the knowledge he has given me.
Thank you very much Sincerely,

Vince Meyer

Vice-President Cool-Air Trucking LLC

When I married my husband 18+ years ago he had been a Couri client for about 15-20 years, so I changed my car insurance to Couri so we could get the multi-policy discount and we have been happy and have had no problems. I guess that makes us lifetime customers.

I’ve been with Couri Insurance for over 25 years. They are always friendly and helpful when I call. Have had a few claims in that time and their claims service is top notch. I appreciate that they have offered the same great service over the years and that’s why I have stayed with them. I highly recommend their Agency!

Super friendly family run business. You won’t get better service anywhere.

I really enjoy working with Couri Ins. They make sure I have the protection that I need at the best price possible.

I have been with this company since 1984 and I started with renters insurance, then home insurance. My experience has been great and I trust them and they are reliable.

Our small business has been working with Couri Insurance for many years. Being a small business, we often need a little more than simply insurance. We need well-informed agents and support staff who are able to help us make important business decisions. Mike and Pam are especially valuable to us in helping protect our business. Their response time is amazing and they are always willing to help investigate questions we have. We enjoy working with the same group of people year after year – sometimes the insurance coverage is just the side benefit of a good relationship!

We have been with Couri Insurance for over 15 years. They are swift to help with any issues that we have had. The staff is friendly and caring.

Great company!

Couri Insurance has a number of companies that they work with to make sure that you are getting the best price out there. I have been a customer of theirs for many years and always feel that they annually check my insurance rates to make sure they are competitive. It cost nothing to have them check your insurance as I found out when I eventually chose Couri to be my insurance advisor and provider.

Steve always finds very low rates for auto and home insurance. He has saved us much money over the last decade.

I have been with this company since 1984 and I started with renters insurance, then home insurance. My experience has been great.

Quick, efficient, good price.

They explained what types of insurance and the amounts I needed and provided my auto financer with their needed paperwork. This was a chore because my DCredit Union couldn’t seem to get their paperwork organized. Couri took care of all the details sparing me much frustration and anxiety.

Very professional and responsive in response to customer insurance needs.

They walk and help the customer understand their liability needs.

We have used Couri Insurance for years, first for just our auto insurance and then for our homeowner’s insurance as well.  I have found them to be very professional and always have answers to my questions.  Whenever I call I get a human very quickly.  Because they are a small company, there are not a lot of layers of people or red tape, which means I get my questions answered quickly and correctly (which is important when you are calling about towing, home issues, auto issues and what coverage you may have).  I did a quote comparison with another agency awhile back (since I feel it is always a good idea to make sure you are getting the best coverage).  After crunching all of the numbers, I found that I would most likely break even, possibly save only a few dollars (and I literally mean a few dollars).  For me, it was not worth switching and losing the excellent customer service and solid coverage I have received with Couri.

I have had the same insurance since the 1980’s for my first apartment, when I bought my first home I moved it over from rental insurance to home owners insurance.  Couri has always been my insurance provider.  I trust them to keep me up to date with my insurance needs.  Keep up the good work!

Had property to insure and resided out of state. The professionals at Couri Insurance were reliable, did a great job explaining the property to underwriting and kept us informed every step of the way. Simply but, they do what they say. Shout out to Lynda Stryker and her support team.

We have been with Couri for more than 25 years now and have no complaints. Every time we call for an answer to a question or need help they are always friendly and willing to find out the answer. Highly recommend them.

They were very quick about helping me get my car fixed When I hit the deer that ran out in front of me. The communication was very good. Then they promptly raised my rates.

We are extremely happy with the service that Couri Insurance provides us. The staff is always very helpful and courteous. The rates are very reasonable. We wouldn’t want to use anyone else.

Been with them almost 25 years – good service and local – easy to reach by person – face to face.

We have been long time customers and friends of the Couri agency and have been very impressed with their professionalism, desire to truly be our advocate, and one of the most progressive agencies in the US!

My wife and I have been with Couri Insurance for over 30 years. They are very friendly and personable with all of their customers. When it comes to helping you with your right insurance needs, they are top notch. They are ready to answer any questions you may have and if they don’t have the answer at the time, they will get it for you. I cannot say enough about Couri Insurance. We are so pleased with our service. Thanks Couri Insurance!!

I have been with Couri Insurance for decades. Now my grown kids have car insurance from Couri as well. When my premiums go up they always are able to find me a different company with the same coverage at lesser premiums. Thank the Lord I have never had to make an insurance claim but if I did I’m sure Couri would be there for me.

I have always been able to get great rates through them and they beat the competition every time.

I have been using Couri Insurance for many years and never had any problem.

They are always there when you need them.

Been with Couri Insurance for 16 years. They always get the job done!

Great Agent from 2011 until now I have never had a problem with them.

I was very pleased with the timely and cost efficient quote I received for my business insurance quote. Thanks so much!

My wife and I have several vehicles, and boat, and renters insurance with Couri Insurance. Everyone is very nice and helpful. I wouldn’t change for anything!

We first were recommended to Couri to Insure our Collector Mopars. Since we have all our autos and Commercial Buildings . The agents are very courteous, have never had any problems, and it’s been years now. Have no plans to leave.

I was told about Couri Insurance back the 1990’s and have been with them ever since. With having just gotten remarried I advised my husband he should switch his policy’s as well & he said he was so pleased to have an insurance agent/company that actually did what they said and came through with what he needed. I will always recommend Couri and have done so many times. Thank you, Couri, for always being there when needed the most & even when having to just ask questions.

I’ve had no problems with Couri insurance. My agent is always very responsive and answers any questions I have and my claims have been covered without issue.

When I first came to Waukesha in 1994, and bought a building to invest in. I thought Waukesha had great potential to thrive. I called to insure the small building that interested me. At the time, I had all my insurance with a major National company and had for at least 10 years. When I called my agent at the time, he said that their company could not insure the building. I was stunned. I was new to Waukesha, so I thought it would be nice to support a local company who should certainly better understand the potential of this beautiful little building in need of a facelift. I called Couri Insurance and spoke to Jerry Couri directly. Within minutes, he assured me that he could take care of me and he did… Couri Insurance has taken great care of me with all of my insurance for over 20 years. Thank you, Jerry and Judie Couri, and the kind and helpful agents at Couri Insurance. They will take good care of you too!

My agent is always responded immediately and took care of any task at hand! I would strongly recommend Dave to anyone that needs any type of insurance. He is a pleasant guy whom knows his job well.

Couri has always been very efficient and effective in meeting our insurance needs both for our family and business.

I have personally used Couri for all my insurance needs for over 20 years. I love that I can call a real live person that works in my hometown of WAUKESHA and it is handled right away. I have my home and auto and all my small business insurance with them as well. Jerry the owner is also very active in alot of charity work and has a true heart for helping out his community. They have a lot of companies they sell for so you always know you’re getting the best price out there.

I can’t tell you how happy I am that I came over to Couri. Why I procrastinated so long is beyond me. When I was reading through the policy after it came in the mail the other day, I was amazed at how much I am getting that I was NOT getting from AAA. ESPECIALLY the part where it says they would come and pull me out of the snow. After what I went through that night of the big storm before I got new tires, I could have really used this new policy. I was sooo PO’d at AAA after I called them and they wouldn’t do squat for me.

Have been using Couri Insurance Agency for quite a few years now and they have never disappointed me.

We have been with Couri Insurance for over 20 years. They have always stepped up to the plate to cover our ever changing needs and answer any questions we had. We cannot recommend them enough. Thank You Couri Insurance!

We have had the Couri insurance agency 21 years and they have settled claims on a very timely manner. When I had a car accident that totaled my car they approved a new car in 24 hours of the accident and the agent for acuity could not have been nicer!

Meeting a deer at 70 MPH(the legal speed limit) in pouring rain (hundreds of miles from home can create a great deal of damage(and stress). Fortunately driver and passenger were not hurt (airbags- deployed). Not having any experience of this kind previously, we contacted our Couri agent, Steve. They responded quickly and assisted with the process to determine the alternatives available to us. The car was considered to be damaged beyond repair. Couri Insurance was quick to respond and take care of all the details.

It went very well.  She was very, very satisfied with the service she received so when our insurance came due; we went to that the same agent so we were very happy with them.

It was wonderful, spectacular. They take care of something the same day.